Track Order

SELECT YOUR COUNTRY

Once you select a country, you will be redirected to the official post website of the selected country. There you can track your order after it has arrived at the destination country. Tracking number can be found from the shipping confirmation email.

A - Z

Didn't find your country from the list above or having trouble tracking the order?

TRACK YOUR ORDER HERE

TRACKING STATUS EXPLANATION

Pending: Your item has been packed and shipping information has been sent to the carrier. It could take 3-5 business days for the carrier to update the status of your order. Meanwhile, your order is actual on the way. NOTE: if you see that your tracking information has been in pending for over 10 days, please Contact Us. We will give you an appropriate answer.

In Transit: Carrier has accepted or picked up the shipment from us. The shipment is on the way.

Out for Delivery: Carrier is about to deliver the shipment, or it is ready to pick up.

Exceptions: Customs hold, undelivered, returned shipment to the sender or any shipping exceptions. Please contact your local post office and provide them the tracking number to get further instruction.

Failed Attempt: Carrier attempted to deliver but failed, and usually leaves a notice and will try to deliver again. Please contact the local post office with the tracking number to arrange the delivery schedule or pick-up.

If you need help with your tracking number, please Contact Us